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Omprakash m

Pantry tracking meets purposeful donating back with rewards

Manage grocery ( household items ) → Donate what you can

→ Rewards points discounts in return

Project specs

NourishNet - A easy pantry management and Household Item Donation app

This happened, One of my friend decided on shifting the house

After shifting the house, Things needs to be arranged and checked - in that i was helping,

We had this issue beforehand of arranging of things and tend to forget with household items food items and cloths. We decided to have it like list - we know that we will forget that list too,

So we tried to find some other digital solution in which we can manage and also donate things

grocery and clothes.

We could not fine any which would do both management and donation,

So this app question was formed.

Role

UX designer

Duration

3 months

Tasks

UX design

Competitive analysis

Secondary research

Tools

figma

figJam

Project Type

Concept Case Study

( User side only )

Context

Imagine you keep forgetting when is the expiry date, and you want to donate grocery items and clothes in a easy way

A space where you can manage grocery ( household items ) and can donate clothes, you can help upon request of nearby food bank and clothes donation centers.

In return you get points and coupons for

every donation and voluntary delivery help

Problem statement

Other alternative have a lengthy process

Many users use small note pad or note app sometimes even in message apps to keep track of household items, In digital space app have long process of adding items, And it is not easy to donate grocery items cloths easily, no app available for small amount of household donation, There is no easy way to ask for emergency donation help for the food banks and the donations centers

Why this matters

Easy scan item with camera
Have auto reminders
Smooth donation process
Donation centers can Request help
In return user gets Points and Coupons
Community wellbeing

Subject

Constraints

No real user interviews
Limited project timeline
Dependent on secondary research
No user testing

Subject

Assumptions

User will donate if the process is easy
Reward increases donation behavior
Companies will sponsor rewards for Corporate Social Responsibility (CSR) visibility
AI scanning reduces friction
User want grocery inventory management
Volunteers will do the deliveries

Research

Competitive Analysis

Robin Hood Army

No waste

Out of Milk

Goonj

Volunteer Match

OLIO

Share The Meal

Bring!

Observation

No single platform connects pantry management to donation
No rewards the can be used for everyday shopping
Corporation CSR participation is underutilized, Not visible to individual donner for trust building
Volunteer logistics are mostly manual

Design gaps

Camera based input / AI
Keep interactions lightweight and simple
Donation notification for near expiry products
Easy donation after functions and celebrations in home and community
Reward and points on donation and volunteering work
Can share donation receips post or volunteers work on social media, encourage others

Research

Review mining

What user want

Automatic item scanning
less manual inventory management
Easy donation pickup
Fast donor-recipient matching
Rewards and incentives
Clear social impact tracking
Flexible volunteer opportunities
Donation tracking

Pain points

Too much manual work
Donation logistics are manual
users lose motivation over time
Lack of rewards
Poor transparency
volunteer coordination is manual
Limited impact visibility
Too many notifications

Research

Business model

Donate → Earn Points → Redeem Coupons → Brand Gains Customer → Brand Funds More Rewards → More Donations Occur

Stakeholder

Gives

Gets

User / Doner

Food, Clothes, Time

Points, Coupons, Recognition

Volunteer

Delivery service

Points, Coupons, Social status

NGO

Verification, Distribution

More donations, Reduced Logistics

Brand / Company

Coupons, Sponsorship, Budget

Visibility, Customers, CSR impact

Platform

Technology and Matching

Revenue, Partnerships, Data insights

Coupon and Point Ecosystem

Stage

User action

Brand benefit / Company

Platform revenue

Earn

Donate food

Brand exposure

Campaign fee

Earn

Deliver package

Brand exposure

Campaign fee

Redeem

Use coupon

Customer visit

Commission

Purchase

Buy product

Revenue growth

Affiliate revenue

Repeat

Return customer

Retention

Brand renewal

User profile

Aged between (22-45) and shared users

User type 1 - Aged between (22-35) Urban grocery managers

( Individuals who buy groceries regularly, live alone/with roommates/partners, and already use digital payments, delivery apps, or shopping-list tools )

Scan groceries once, get reminders automatically, and donate usable surplus in a few taps

User type 2 - Aged between (22-45) Community donors / volunteers

( People motivated by social impact who are willing to donate food/clothes or help with local deliveries if coordination is simple )

See a nearby request, accept it, deliver it, and instantly see the impact you created

User type 3 - Aged between (45+) Older adults seeking simple giving

( Individuals with time and willingness to donate or volunteer, but who may be less comfortable with complex mobile interfaces )

Donate household essentials without complicated setup or travel

User type 4 - Supporting stakeholder CSR/ESG brand and company partners

( Companies sponsoring coupons, points, or campaigns )

Fund rewards tied to completed donations and receive auditable impact and engagement metrics

Core summery

User

Age

Core goal

Main friction

Key feature

Urban grocery managing

22 - 35

Track groceries / reduce waste

Manual inventory keeping

Photo / barcode scanning

Community donor / Volunteers

22 - 45

Help locally / minimal effort

Coordination / trust

Nearby task matching / verification

Older adults seeking simple way to give

45 +

Donate easily

Complex UI

Accessible, very few step flow

CSR / ESR ( Brand and company partners )

Buy product

Visibility / impact reporting

Attribution / analytics

Campaign dashboard

Goal

Lightweight UX process

In point addressing design gaps and pain points, building system to help with managing inventory, input scannable, accessible, very few step flow

Use flow

The User flow is quite extensive, so highlighted the necessary steps that have taken in this case.

Brainstorming & ideation

Wireframe sketch

Trying to fit all the info in one screen, with functional buttons with limited button clickable space with visual info, was learning that took place with iterations that followed

After few ideations

Started designing screens

Final iteration

Wireframe sketch

Making space for important elements and removing non-essential

Iterations

Screen designs

After starting screen designing it was learning about information visual

Clickable space and spacing
Proximity content
Visual spacing and hierarchy
screen flow

Arrangement

These are the initial screens, To see the visual language

After this went back to wire frame sketching to proceed with remaining screens

Card info

Took considerable amount of rethinking about visual information presentation

Colour and visual spacing and Card refinement

Need change because

Colour visual fatigue
Spacing proximity is major issue
Need cards elements clickable space and key visuals

Iterations

Final design

Key design decisions

clear indication for alerts/ notification coupled with search option

point card is on top and first to see,

Showing which encourages user to shop
availability of points and keeping them in mind to increase ( user wants discounts always )
encouraging user for donation and volunteering

home

easily accessible simple home navigation with active colour indication

after adding new groceries it will show Just added - after interval shows About to expire → home screen which indicates expiring grocery can lead to better usage / donation

easily accessible add option to distinguish the elements operation

showing the user what just done/ history of added grocery - act as reminder of previous action → acts as feel good after work dine

since the user range is young to old age,

( assumption - old age user don’t like to search through whole app )

big elements
home screen to make clear what is available in a single screen

easily accessible profile and location

“add” overlay

search with filter option for better specificity

filter selection tray

proceed with search

tap

selection option for multiple selection

pantry

overlay

adding new category

easy accessible categorisation for better management

pantry card

expand for quick options

available quantity

quick option to clear the product

takes back to initial “ add home grocery” screen for complete re-edit

freshness period indicator / reminder with red colour for alertness

clear photo / image incase of product scan

for easy indication

category label for organization with label for product type

users usage rating for → better choice repurchase indicator

add to home grocery

AI enabled → which is one of the core pain point and design gap need to address

photo option for products without barcode to scan / scan option for the bar products

better proximity

easy add or remove option for piece / and manual selection options for other measurement

camera with AI enabled option is for case where bar code scan does not have data on usage date ( most of current system do no have usage period data )

so the user who is has low vision can just take photo of the date

overlay open with already created category / to create new category

better repurchase preference → toggle

rating the purchase for better repurchase decision

clothing donation and saved

tab switch option for to create single environment center

category card for management / with add clothes for donation

added clothes card

primary-photo for better assessment with

secondary-condition of the cloth and size, user type

add cloth

add photo for better assessment

user type selection option with three-way toggle

manual size add /

take photo to add option for vision low user

to input condition of the cloth, there are four easy options are provided for easy quick decision

simple categorization

for quick decision

rewards & discounts, points

overlay

type of reward

clear indication

expiring points with colour for alertness / placed with date for proximity relation

focus on expiring points → date ( period limitation ) → shop now ( encourage to use the points )

usable limit date

image of the reward provided from / where it can be used ( in discount type of reward )

food bank

request and how many / main colour is used

urgency with red colour for alertness

shows near to the user in order coupled with address

clear image name with operation hours in proximity for quick identification

available communication easy assess

request

expand

can go to welfare profile if the user interested

urgency with red colour for alertness

name of the welfare center for building community welfare and identity / arrow for expansion for more info

clear image name and quantity for easy identification

clear classification aiming at urgency

indication for donation request lead by reward and surprise for encouragement of user

task

urgency with red colour for alertness

volunteering user just tapped “Check Now” but next screen shows information with progression UI on top which are incomplete in state → this incomplete state might encourage the volunteering use to proceed

showing address with distance for pick up and drop off - with clear proximity for single glace readability to easy for the volunteering user